To make your booking process and stay carefree, My Istria guarantees the following:
We have personally inspected and photographed the villas. We are a local, legally licensed, tourist agency.
The descriptions of the villas on this website are as accurate as possible.
The locations of the villas on our website are exact.
You will not find the same Villa in the same period cheeper. Anywhere - guaranteed.
All the villas have been inspected by the authorities of the Republic of Croatia and they are issued a licence to rent and categorised as holiday villas.
The calendars are up to date and double bookings are not possible.
The owners are bound by contract to make the Villas available to you as described.
The villas are rented only for your exclusive use and the owners or other guests will not use any part of the property (house, garden or pool area) during your stay.
The rates include VAT, tourist tax, all utilities like water, electricity etc., bed linen and bathroom towels... and there are no extra hidden charges due at the spot.
You can also book cancelation, travel and property damage insurance (in association with Alliance insurance company) as an option so you do not have to worry about unforeseeable circumstances when booking early to secure your period.
A property manager is at your disposal 24/7 for assistance during the booking process, before your arrival and during your stay.
Lowest Price Guarantee
You are getting the lowest possible price at the time of booking – guaranteed.
All the villa owners are bound by contract to provide My Istria with the lowest rates on the market.
In the very unlikely event that, before booking, you find lower prices published elsewhere for the same property, contact us without delay. We will keep the lowest price and we will also give you an additional 5% discount.
Alliance insurance products
For extra peace of mind you can select the following insurance products provided by Allianz insurance company in the villa booking process:
All risk cancelation insurance
A lot can happen between your booking date and your arrival date. Get the All risk Allianz cancelation insurance for just 4.5% of the total and In case of some unforeseen circumstances get a refund of 90% of all payments made to My Istria. More information
Property damage insurance
Instead of leaving a refundable cash deposit on arrival get the Allianz property damage insurance for just 35 EUR and you are covered for damages up to 1250 EUR. More information